DELIVERY FAQS

 

How long will it take my wine to be delivered?

To help us keep our delivery times to a minimum wines are delivered straight from our warehouse located in Mt Waverley, VIC.  Your order confirmation email will contain a consignment tracking number with Australia Post so you can see where your order is at any time.

As a guide you should expect your order to arrive within a minimum  5 - 8 business days period anywhere on the Eastern Seaboard. Outside of those locations you can expect a delivery time of up to 14 business days.

Where will my wine be delivered?

Your wines will be delivered to your door whenever possible and in some instances may be taken to your local post office for collection.  

I made a mistake, how do I cancel or change my order?

If you have made a mistake and need to amend your order please contact The Wine Company on orders@wineco.com.au or phone (03) 9562 3900 to speak with customer service team.